Many dealers and finance companies utilize GPS tracking devices as a risk mitigation tool when financing vehicles, RVs, Motorsport, mobile homes, and many other properties in general, especially in the Subprime market.
Like the foundation is the first and extremely important step when building a house, a reliable, high-quality GPS device is a major component for a successful GPS operation.
Many decision makers will invest a lot of resources in searching and comparing GPS companies. They must keep in mind that a good and verified installation process is a significant part of the Foundation for any GPS operation's success and should not be taken lightly.
Ituran has over 30 years of experience around the world in different geographical and business segments and is happy to share some basic principles with you:
1. Have the right tools available at your shop – wire strippers, drill, computer-safe test light, and good wire connectors. You can click on the attached link for additional info:
https://youtu.be/q5Zie9xgHRE
2. Hand the GPS installation responsibility to a capable employee who has experience installing aftermarket 12V accessories to a vehicle
3. Ensure the tech is placing a sticker with the GPS number on the deal-jacket, on the service paperwork and on the vehicle door jam
4. Good wiring connections, stable mount of the device and locating it in a spot it can “see” the sky (not under the hood!) are key for success GPS & cell reception as well as ensure the device is not being damaged by water. Keep in mind that GPS signal is blocked by metal and concrete.
5. Your GPS provider should support your team with technical training, wiring diagrams (including pictures), technical support, and training videos
6. If you are utilizing the Starter Disable feature, verify that you have the right wiring harnesses & relays to support different types of vehicles such as GM, Hybrids & Push-to-Start and that they are available to ease the installation process
7. Once the wiring portion has been completed, they should move on to the activation portion which will include vehicle data entry & testing. If your GPS company offers a mobile activation app with a VIN decoder, the data entry portion will be super-fast & easy
8. When the installation is completed, ensure that your tech is testing the activation of the GPS with the GPS provider or at least in-house. Testing should include a request for location and testing of all features installed.
9. Make sure the device is mounted firmly, so it will not be hanging under the dashboard. This will negatively impact the performance of the device and will generate false Accident Notifications.
10. If you are pre-installing the GPS devices as part of the recon process, make sure your operation team checks the GPS before releasing the car to the customer. This way, you make sure the GPS is working properly.
If you have any questions about installation of GPS and/or suggested best practices, please do not hesitate to reach out to us.
Efrat Bogoslavsky
VP Revenue & Service
ebogo@ituranusa.com